Create an account on the HP Community to personalize your profile and ask a question. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
While we prepare for the move, we are unable to accept new postings. Or if you need technical support for your calculator visit: HP Calculators. All forum topics Previous Topic Next Topic. New member. Message 1 of 3. HP Recommended. Operating System: Microsoft Windows 10 bit. Tags 2. I have the same question. Accepted Solutions. HP Support Agent. Message 2 of 3. Here's all you need to fix this issue: 1.
If the issue persists, Create a new user account and then check the above settings: Let me know how that pans out, If you feel I was helpful, simply click on Accept as Solution to help the community grow, That said, I will have someone follow-up on this to ensure you've been helped, Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead. Was this reply helpful? Cancel Submit. Hi Sophia. I'll give you all possible fixes for touchpad issues. Even if you've completed a step please do it again in this sequence, report back results.
Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start Menu. Choose Update Driver, then Automatic to see if it gets a better driver that resolves the problem.
Then choose Additional Settings which opens the Mouse properties box. The Touchpad software installs a tab onto it - usually the last one - that should have more settings to check, including a checkbox to Disable Touchpad when USB pointing device is attached. This reinstalls Windows while keeping files, programs and most settings in place, and is also the most stable method to advance to the latest version.
I hope this helps. She earned a B. References Microsoft: Change Mouse Settings. Cleaning your touchpad regularly also improves speed and performance, because skin oils and debris can slow response time. You can clean the touchpad with alcohol wipes or a damp cloth. Just make sure the laptop is powered down first, and remove the battery.
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